Commercial and Contract Manager | 15 to 20 years | Pune & Kolkata
Capgemini
5 - 10 years
Pune
Posted: 29/11/2024
Job Description
Main Purpose of this Role: Partnering with a variety of stakeholders such as Account Management, Solution, Legal, and Finance, the Commercial and Contract Manager will be responsible for ensuring that risks and commercial best practices are taken into account throughout the sales cycle and applied to service delivery. The three key areas of responsibility are:Pre-sales shapingNegotiation with the clientContract compliance and optimization In particular, the Commercial and Contract Manager:Is instrumental in developing appropriate commercial solutions for the Account, aiming at increasing revenue/margin or reducing costs, while:considering issues related to Sales, Delivery, Legal, Finance and Risk leveraging offshore capabilities maximizing the use of toolsTakes the lead and/or strongly supports deal shaping and negotiation strategy including ongoing status monitoring as the negotiation progresses Ensures that Services requirements are addressed appropriately to achieve Group approval of dealsAims at becoming the single point of contact (both internally and for the client) for all contractual matters related to the assigned account(s)Provides commercial handover from pre-sale to post-sale teams, as well as guidance and trainingHelps resolve disagreements and disputes to avoid escalation and, where required, manages litigation actionsIn post signature:ensures the delivery team understands the contractual obligations and provides advice and guidance to the team on all matters relating to the contractensures that contractual obligations are fulfilled such that revenue and margin are maximized and that costs are reducedparticipates in service reviewsre-negotiates extensions and changes to the contractGenerally, develops strong relationships internally and with the Client, and contributes to developing the CCM function and best practices within Capgemini. Competencies and experience required: Essential :Minimum 7 years experience (pre and post) as a Commercial and Contract Manager, including management of IT contracts for application services, implementation services and hosting servicesCan demonstrate detailed understanding of key legal and commercial principles and obligations found in IT contracts, especially as regards to third party software and service level agreementsExperience of vendor management and client facing negotiation at senior level Drafting skills and attention to detail Excellent communication skills and willing to build good and sustainable relationships with teams and clientsProactive and “on the ground”Strong numeracy and understanding of financesExperience and knowledge of Agile contractingExperience and knowledge of Data Protection (i.e. GDPR) regulations QualificationMaster’s Degree or equivalent work experience Desirable Strong stakeholder management skillsExperience in dispute managementExposure to banking and/or insurance industryStrong Negotiation experience and skillsIACCM Certification
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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